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Well, we tried! 🙂
I had a good service . The waiting wasn’t that bad, coffee and snack were available which it madeit even better.
Great service very easy to deal with.
As always techs do a good job getting my car ready.
Friendly, timely and went beyond my expectations.
The Autobarn of Countryside never disappoints! Always excellent customer service. The service department keeps you updated throughout the whole process. Very delighted with their work. This is my go to place.
The team at Autobarn VW were great to work with. I traveled over 125 miles to purchase the vehicle. They were transparent throughout the entire transaction and did not play games with the CPO program, unlike a different VW store in the area that tried to upsell the CPO program for $2995.00. Obviously, I did not purchase at the other VW store. After taking delivery of the vehicle, I contacted the dealership around some concerns with chips in the windshield and brake concerns, they addressed and corrected the issues to my satisfaction.
Even without an appointment, I received top notch service in getting an oil change and tire rotation for my Subaru. The serviceman was very friendly and informative and the time in which the service was performed was even less than predicted. The waiting area was comfortable and snacks were even provided. Lastly, my car was given a wash as well.
I took my car in for servíce. The staff is very professional and helpful. I received constant updates and everything was explained well and with detail. Nice waiting area.
Amazing Service.. Everyone is very friendly and welcoming..!!
Very good service.excellent.
Prompt, professional and friendly service as always!
Quick, efficient service. Staff were. very friendly and helpful. The waiting area was clean with drinks and snacks available. Would recommend highly.
Always a pleasure to work with your fine staff
Great place
Everything went smooth, Professional staff clean showroom and service department, They did a great job with the work on my car. I love their coffee machine. Not to forget - complimentary Car Wash.
Efficient service, brought my Subaru here because another location was quoting me repairs on things which were questionable. Autobarn performed a thorough inspection and was able to identify and eliminate the cause of the high pitched noise coming from my tires. Very friendly staff who kept me posted the entire time on my repair. The price to repair was hundreds less than the other place quoted - I know they do honest work here, no other issues with my car and I will certainly be back for maintenance here!
Good experience. Abdel was nice to work with.
Super clean and easy process for regular maintenance visit, plus regular price of services was cheaper than another dealer coupon savings!!
The facility, employees and overall buying experience was better than my expectations.
Professional and timely very cooperative service totally satisfied Work completed before the estimated time promised
Always responsive and prompt. Service department attentive and always communicate what needs to done and why.
Courteous prompt service. Lovely new surroundings , waiting room etc sparkling clean. Thorough work and then reporting back to us. Liked Josh Mendiola, our service advisor. From Donald and Ruth Woll
Very professional. Courtney was great. Came in for oil change.done in less than an hour
EJ, Christopher and Mark were all very helpful and made the process quick and easy.
Lou was a great help in such a difficult decision. He was very attentive and fulfilled everything that I needed. All of the employees working there were very kind and professional! I would highly recommend Volkswagen in Countryside.
Great service and personnel. Always go the "extra mile" to make sure our vehicle is working at it's best level. They are always efficient and trying to save me money. Recommend very highly.
Excellent service, Excellent customer service. Thank you Julian @ service. Great service. Much appreciated
Waypoint GPS was included as a mandatory $995.00 dealer add-on to the over-all cost of the car. Dealer add-ons should always be up to the purchaser to accept or reject vs. being forced on to the purchaser. While the GPS as useful, not sure if it's worth $995.00.
Staff is always friendly and helpful when I go in for service.
They really know how to get it done. Quick and courteous, always well done.
Excellence service in service department
I always take in mu Subaru to the autobarn! Customer service is great! Jaime offered to install the windshield wipers I had in the car!
My service writer, Jaimie was extremely polite, courteous and very knowledgeable!!!
Great place !
Very efficient and courteous
Moose was great! Thank you for the good service and helpful information about my car.
Ej was an amazing sales person. The sale was smooth. All of our questions were answered. Every amazing feature of the car was touched on. Fair trade in value. Quick and easy. financing was a dream. Fastest most efficient financing experience we have ever gone through.
Very nice and helpful! They provided all the answers and helped us find what we were looking for! Very competent employees, quick and efficient purchase process
Great experience. Love my subaru.
Very professional, mechanically proactive, fair pricing, thoughtful and efficient….👍
Julian was very helpful as always and kindly reduced the oil change cost when asked if that could be done.
Staff was informative, friendly, able to answer my concerns and questions.
Great service. Could not ask for better. Explained all that was wrong. Told me a timeframe for completion. Very good service writer, Jim. Polite, courteous.
Service member was very helpful explaining a functioning of the automatic high beam lights. Service was also very prompt.
Remodeled waiting area is nice, plus no more stairs. Car was serviced faster than expected and price was reasonable. Only downside is road repairs on both routes 45 and 55 which makes getting there slower.
Always a good time, the remodel looks great.
Great experience from beginning to end. Very fair in reaching an out the door price I was happy with and no pressure during buying process. Miguel, Christopher, and Eddy were excellent to work with. I would definitely buy again.
Great people to work with. Got me in and took care of me. I'd definitely would recommend..
Had the most amazing experience with EJ , marek , && Christopher! Great team to work with excellent customer service the atmosphere is amazing I wasn’t sitting for a long time I felt like I built a bond with the team!! Thank you all I will Defly recommend to family and friends !!
Friendly and excellent service.
What a great place!
Overall, a great experience.
Awesome service, speed, communication. Im on my 2nd subaru with them
Adrian Ochoa was our sales person and he did a great job, very informative.
Great experience working with service advisor Jonathan Smith and technicians to repair our 2016 VW Tiguan.
The technician was very helpful and courteous.
Very efficient and friendly service!
Very pleased with the care provided to us during our appt. The staff was polite, thorough, and efficient.
