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Well, we tried! 🙂
Great customer service. Jonathan does a great job keeping you informed on what is going with you car.
Appreciate the honesty and the great service !
Great experience!!! I live in Milwaukee, so majority of the negotiations and planning were done over the phone and e-mail. Abe took care of all that exceptionally!!! On the day we picked up the car we came in signed paperwork and were on our way!!! Would recommend Abe and the VW of countryside to all my relatives and close friends! Definitely coming back whenever we are in the market for a new car again!
I’m rating the service a 5/5 stars, they had free snacks, sandwiches, drinks and Wi-Fi. I was told my oil change was gonna be 1h or more but actually got done sooner and was able to even get my tires switched. Overall a fast process and even checked the vehicle status as well. Amazing service
Great service experience. Very welcoming atmosphere and employees. Short wait for how busy they were today.
Very professional reliable service to take care of my vehicle maintenance and repair needs, always on time and well done as promised.
Extremely friendly staff, both sales and service. First service visit was excellent.
Great place Lou Gonzales was very friendly and explained all my questions greatly so I would recommend everyone to see Lou I f u r buying a new car.
Carlos is always very helpful and gets straight to the point!
Quick/ friendly service
Efficient and so pleasantly treated.
Excelent service explained all work due nice costumer service
Brought my Forester in for maintenance, and the service was quick, and I was treated with respect, and all the work done was fully explained to me.
Miguel Dominguez was very helpful and informative.
great experience fixed everything great techs and service writer
YES!!!! When my circumstances were not in my favor for this past week & going forward the next few months. I knew I Could Count on the Professionals at Volkswagen Countryside AutoBarn Imports to Help Me Out in My Time of Need. Their Professionalism & Outstanding Consideration for Their Customers Concerns Goes A Long Way with Me. Having to Squeeze Me in for a Last Minute Appointment & Having Loaner Car Available. They kept me Informed as Promised with Updates including Checking to see if there were any Recalls on Drivers Side Airbag turns out there was an airbag extended ...
Carlos, Jonathan, Ronny as well as the rest of the staff are always very courteous and helpful.
We keep going back to VW. Danny is super professional and knowledgeable. He makes the process fun plus is respectful of your time. No one wants to spend hours at a dealership even though the Autobarn is spotless with great snacks. Service is courteous and prompt. From management (Marek and Eddie) to finance, when you start with Danny you can be confident you’re in good hands. 5 stars!
Great service, friendly & conscientious staff, keeping my 2013 Beetle tip top since it rolled off the assembly line!
Staff very professional. And friendly. Kept me updated on my car. Brought a little problem up and offered a suggestion.
First time at this facility and I was surprisingly happy I went. My agent was very kind and explained the process and the time for waiting was genius. I had the experience at another dealer where I used to go for a basic oil change at 8:00 and I leave the place by 4 pm or later ! I am switching to Autobarn for life as long as they keep their ethics and standards and more important the prices somehow affordable for service, I am in. By the way, to avoid confusion, the price for my service was reasonable. I will definitely continue ...
Very fast and friendly service
Everything went well at Autobarn even though I was in a different waiting area. The service person was very helpful. As it turns out he helped me on my phone Tuesday night when I had a locked steering wheel.
I really like the group at this dealership. I leased through them in 2020 and recently purchased a new car. Had completely positive experiences both times. What I really like about them is that once the verbal agreement is made, the purchase agreement is exactly what was agreed to. They’re straightforward and efficient. I plan to continue buying cars through them.
I had the pleasure of having Ronnie Haleem as my Service Advisor. By far the most professional, yet friendly, advisor I have yet to encounter. When asked for an itemized list for the cost of repairs, he provided me with the list which was broken down by cost of parts and labor. He also kept me updated on the status of my vehicle (before I had to reach out) when he returned from his day off. Very pleasant experience.
A friendly service team. Willing to work with customers on service and warranty issues.
My experience purchasing my new 2023 VW Atlas was top notch from start to finish. Chris Kelly answered all my emails in a very prompt manner prior to coming into the dealer. He had the vehicle I was looking at washed and ready to go upon arrival. Alex Espinoza took care of me from the moment I arrived at the dealer until the time I drove off the lot with my new vehicle. Alex was extremely easy to talk to, answered any questions I had and was never pushy. I definitely recommend going and seeing Alex. He is very attentive to ...
Ronnie provided amazing service and the techs are able to diagnose and fix my vehicle cruise control issue within 2 hours. Thanks guys, you've earned my business!
Dealer did the work efficiently and quickly.
Just all around great service! Friendly, prompt, detailed, over and above. Second to none. Incredible.
Danny helped me purchase my first vehicle and made it as easy as possible. It took me a few weeks to decide on the right vehicle and he never rushed me or pushed me to make a decision and purchase a car. He was very helpful. I would certainly purchase a vehicle form Danny again.
Great and prompt service, nice and clean facility, courteous staff members.
As usual they do a great job, explain everything so it’s easy to understand and make accommodations for you where they can. Thanks VDub Countryside!
The staff were great to work with and the process was quick and easy!
Nice waiting area! Staff for Subaru was awesome! Thank you for making my experience nice.
Quality service done quickly!
It was very good people friendly and awesome take care off business the right way every thing was good attention service quality from everyone thank u autobarn
Two cups of coffee and my car was ready to go with new oil, filters, clean!
We have leased our last two vehicles from Subaru. We absolutely love our forester, actually, we are planning to buy it at the end of our lease. The service department at Subaru is second to none, all the staff are very pleasant and polite and helpful, I can’t imagine dealing with another dealership than Subaru !
Best service in the business! Carlos and Co always on top of anything you need in a timely, professional way.
Wait was long but they were busy. All do great job as always.
I went in for oil for my Volkswagen automobile. They had the oil. I purchased it and left without feeling like I was being hassled by the sales staff. Best dealership experience you could ask for in my opinion.
Everybody was extremely nice and helpful!
Expeditious and courteous every time and reasonably priced at a time when everything costs a fortune.
Great customer service!!! No hassle & quick. Purchased cars previously & always come back to see Eddie. Always recommend to family & friends as well. Very happy customer!!
Great customer service.
Great experience, friendly staff that guide you through everything and explain in detail what is being done so that you are not confused!
Great service today. Wait time was short and they dropped me off and picked me up promptly.
Great service! Also they take the time to explain everything. I highly recommend them. It’s out of my way but worth it!
My Service Advisor Julian was efficient and thorough. The repairs were completed on time as promised.
Exceptional customer service and the work they performed on my vehicle was efficient. They regularly go above and beyond. Even the things I forget to bring to their attention are handled swiftly. Love how nice and respectful everyone is, and love the tasty complementary snacks. Other dealerships can’t compete.
Overall a great experience, I went in for a regular service (oil change and tire rotation if needed), Julian was great help, i asked them about some other concerns I had and he definitely payed attention to it. He also told me after te inspection there were some other things required to be fixed , and at that moment i worried a little since i need my car for work and kids, but Julian hurried to offer me a loaner (which on another experience i had with another volskwagen dealership was never an option for the 3 weeks they kept my car) . ...
I have been here twice and both times it has been a wonderful and delightful experience. Everyone is really nice and friendly. The service was great!
Miguel was a wonderful salesperson. He was able to explain all of the features and recommend cars I hadn't considered based on my needs. From start to finish, it was a good experience. I'm still pleased with my Tiguan purchase. Only downside is that you have to have a checkbook (or certified check) on you to purchase. Direct wires aren't a functional option here.
Prompt and thorough service in very comfortable waiting area.
The oil change was fast and the staff weee all VERY nice.
Jonathan is best. Easy and well explained service
Awesome staff! Awesome showroom and customer service.
Salesman was great very informed about what we were looking at.
Love working with this location. They are very friendly and have great customer service. Josh in service is really helpful.
Our salesman Alex was very informative and helped us make a great purchase. We were very happy with the dealership’s service and quick delivery in our new vehicle!
Always professional, courteous service. Keeps me coming back.
Service is great ! I would do 5 stars but it seems car wash is not part of the oil change anymore.
it was a lovely experience taking my car for the first time to a vw dealership. thank you for your service.
VW Service is the best! It’s why I keep buying VW.
I was granted a loaner car within minutes while my car was being fixed. I was able to use the loaner for about 5 days as the part needed to be ordered