We had a great experience at Autobarn. Abe, our sales guy, was nice and professional. He helped us get a great deal on our car!
I've been to Haggarty & Mt Prospect - neither of them compare to the care and attention my baby receives from Autobarn Volkswagen of Countryside. A cool plus is that this a female owned dealership.
Richard was my Sales-person , Eddy was my Sales Manger , Max was the Finance Rep . All 3 gentlemen used all their connections within and outside their dealership to make this purchase happen for me. They all had and showed respect for all my needs with this purchase and showed their pride in working for this dealership with the highest standards of being very professional.
The service dept. greeted me at the door and quickly got the car in. They listened to my concerns and diagnosed the problem , and informed me my Gold Plus warranty covered the repairs. Very efficient experience. Parts needed to be ordered but came very quickly. I do a lot of my own service, filters, oil etc., but many things you have to rely on the dealer and in my experience, I am many years old, and they have never disappointed . This was at the Subaru side, but the VW side is more than likely the same quality
I was very pleased with the service received by the service department at Autobarn VW. Carlos was friendly and professional and really went out of his way to actually understand the issue and make sure it was resolved. He really took the time to listen. This was so much better than the service and bad attitude (Neil) that I received at Hawk VW service in Joliet. It was definitely worth the extra time to go here versus Hawk VW in Joliet.
Great place with welcoming staff that knows how to treat you the customer. Service was done quickly and right the first time.