Customer Testimonials

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DealerRater Dec 3, 2020

We purchased our 2020 Tiguan R-Line in August from Alex, totally recommend him, awesome sales person! We had a very good overall experience from the sales team to the financing, thank you Juan from financing, very smooth process. So smooth we went back and bought a 2020 Jetta R-Line.

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Cars Dec 2, 2020

I came in to test out a theory that dealers don’t care about there customers even if you buy the car from them.I came in for a quick regular wash and a kid who looks to be 12 says he gots it.I’m just shocked at this point! I was expecting to get the car back like a regular wash.But when I tell you the car was spotless, I mean it was spotless.I never give out any tips but I tried to give the kid $20 but he wouldn’t take it.I am very impressed with ...

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DealerRater Nov 19, 2020

Knowledgeable, professional, efficient. Abe was a Pleasure to work with. The showroom and waiting areas were clean and organized. Looking forward to bringing the car back for service

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Google Nov 18, 2020

Highly recommend Daniel! He fights for you to get a deal that works for your budget. Very knowledgeable and patient. I'll be coming back for the blue version real soon!

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Google Nov 18, 2020

Great group of guys there! They do honest and great work!

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DealerRater Nov 3, 2020

What a fantastic experience, Adrian met all of our needs with ease. he was very patient, he worked very well with Eddy the sales manager. Our Tiguan was flawless.

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Google Nov 2, 2020

They provided excellent customer service throughout our visit. The common area was clean, they had hand sanitizer available and everyone wore a mask. We appreciate that they took the proper covid precautions. I appreciate how thorough and honest they were about the services my car needed AND didn't need right away (we were under the impression that our brakes needed work, turns out not for another year!). We will be returning.

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Google Nov 2, 2020

Perfection. Literally couldn't have asked for better service. Ronnie helped me out with a part and installation that when seamless. Had me in and out in 5 mins. If you need any service done to your vw bring it here. There is literally no better place.

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DealerRater Oct 31, 2020

I recently bought my third VW Tiguan from Countryside Autobarn. I'll focus on the most recent experience but also give info on my past experiences. I went through Chris (I think for all cars) for the initial email contact and setup. Matt L. was the salesperson I worked with at the dealership. Chris is friendly and always quick to respond. Wants to sell, but that's his job. His commitment to communication and always replying to questions is awesome. Matt was great to work with. I appreciated his 'non-sales-y' and down-to-earth approach. Patient, direct, and helpful - even with my mundane ...

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DealerRater Oct 30, 2020

I had gone to or called four other VW dealerships before visiting The Autobarn Volkswagen of Countryside. I had a terrible, no, horrible experience with the other four dealerships trying to buy a 2020 Jetta and was reluctant to try a fifth. Something pushed me to give VW of Countryside a try. I went there one day during my lunch hour and walked in. The first person I encountered was Matt Lichosyt. He was a younger salesperson who wore a face mask, something I appreciated, as did all the staff on hand. Matt immediately stood up from his desk and asked ...

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