Customer Testimonials

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Google Feb 6, 2025

Ryan was a great help. Always a good experience 👍

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Google Feb 6, 2025

Last year got new tires here and this year one tire developed a slow leak. Brought in to the Autobarn and they replaced it under the coverage for the new tires, which is excellent customer service.

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Google Feb 6, 2025

People who genuinely want to give the best possible experience, and take care of their customers! Fully recommend anyone to buy or lease a car from this amazing dealership. PS: love my new ride!!!

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Google Feb 6, 2025

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Google Feb 6, 2025

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Google Feb 6, 2025

My husband and I recently bought a new Tiguan Volkswagen. The dealership was nice and clean and everyone was friendly. Lou greeted us right away and helped us find the best car for us. He let us test drive two different vehicles to make sure we chose the best one for us. He answered all of our questions and was very personal as well. I would definitely recommend this dealership.

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Google Feb 6, 2025

Great service as always.

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DealerRater Feb 4, 2025

Danny was professional, knowledgeable and very transparent throughout my purchasing process. I would welcome the chance to work with him again in the future

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Google Feb 4, 2025

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Google Feb 4, 2025

Brought vehicle for service, great experience

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Google Feb 4, 2025

Bought my Outback from them in 2016 and have been a service customer since then. The staff is always courteous & professional and the automotive maintenance service employees have always done great work.

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Google Feb 4, 2025

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Google Feb 4, 2025

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Google Feb 4, 2025

Such a friendly place. Jaime was very helpful. The best Subaru dealer to do business.

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Google Feb 3, 2025

Good

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Google Feb 3, 2025

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Google Feb 3, 2025

So I’ve been a costumer for over 20 years at the Autobarn and I keep going back and recommend to my friends and family they are a honest and trustworthy dealership to be able to count on! They always take care of my vehicles in a timely manner they don’t waste my time!

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Google Feb 2, 2025

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Google Feb 2, 2025

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Google Feb 1, 2025

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DealerRater Feb 1, 2025

Great experience. Danny was very knowledgeable and respectful. Niko was also a big help.I would recommend this dealer.to anyone looking for an auto purchase.

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Google Jan 31, 2025

The car buying experience was great. The staff was knowledgeable, and clearly answered any questions I had. The salesman EJ, and the manager Ronnie were very helpful. The car I bought was a trade in. I’m happy with the deal we worked out for it.

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Google Jan 31, 2025

Niko and Danny were wonderful to work with! Accommodating, quick and straightforward. Highly recommend!

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Google Jan 31, 2025

Great place.Sales person was most knowledgeable about everything in my vehicle. Very respectful and willing to help.Danny Mareno was the best.Also Nico the manager was great help.Made it all easy.Completly Satisfied.

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Google Jan 31, 2025

Fairly low pressure sales team. Took excessively long to detail the car before delivering to me.

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Google Jan 30, 2025

Friendly and quick service!

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DealerRater Jan 30, 2025

Danny was awesome. A confident salesman. Detailed and patient in setting up the car. An easy process in a couple of hours.. very polite.

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Google Jan 30, 2025

Great service. Our service advisor was helpful getting us in and out in the timeframe we needed.

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Google Jan 30, 2025

We had a great experience here with Jay! He was knowledgeable and not at all pushy. The purchase went smoothly and we felt appreciated.

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Google Jan 29, 2025

Great service department. Everyone is always very helpful and friendly.

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DealerRater Jan 28, 2025

Great place, fast and professional service every time we visit it. Everyone is very nice and respectful!

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Google Jan 28, 2025

Great service as always

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Google Jan 28, 2025

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DealerRater Jan 28, 2025

Very polite and professional. Listened to my requests and was very accommodating. Open and honest sales pro.

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Google Jan 27, 2025

Very friendly and fast service.

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Google Jan 27, 2025

Worth buying a Subaru just on quality service alone. Jimmy always reviews and communicates what type of service is needed gives expert advice and ensures it’s done in a timely manner.

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DealerRater Jan 27, 2025

They did a phenomenal job getting the perfect car for our family at a great price.

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Google Jan 26, 2025

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Google Jan 25, 2025

Good service. Everyone are friendly and polite. Oil change in 45 minutes. Just like they said.

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Google Jan 25, 2025

Very good experience. And fast.

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Google Jan 24, 2025

I am very satisfied with the whole process of getting my new SUV with all stuff members at Autobarn Volkswagen

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Google Jan 24, 2025

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DealerRater Jan 24, 2025

Thank you so much for a great and easy time. Very professional. Ask for Robert.

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Google Jan 23, 2025

Mark in Sales helped me get copy of the vehicle sticker for something that came up. Positive experience with service and after sales support with our EV at Autobarn VW Countryside.

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Google Jan 23, 2025

Awesome service center!! They take care of your car like you’re family!

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Google Jan 23, 2025

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Google Jan 22, 2025

Amazing staff! And dealership! The moment I walked in I felt comfortable and well attended! I recommend this place to anyone looking for a vehicle and also f their car service repair shop. Truly happy with how they do things here. Happy Customer 🙂

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DealerRater Jan 22, 2025

Edwin made the buying process so incredibly smooth. They truly care about their customers. I will forever be a customer of Autobarn VW! Thank you for taking such fantastic care of me through it all!

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Google Jan 22, 2025

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Google Jan 21, 2025

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Google Jan 21, 2025

Edwin & Richard Jr. made the buying process so incredibly smooth. They truly care about their customers. I will forever be a customer of Autobarn VW! Thank you for taking such fantastic care of me through it all!

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Google Jan 21, 2025

Autobarn Subaru made it easy to purchase my 2025 Subaru Outback Onyx edition. Once we agreed on price which didn't take long I was in and out of finance in about 15 minutes. My salesman Mario Nowik, who I've known for a few years, is great to work with. Knowledgeable with their product and trying to match you up with a car that fits your needs. We purchased a Subaru Impreza from Mario a few years back. Highly recommend working with him. I took more time test driving the Subaru Legacy Sport and the Outback. I was pleasantly surprised that ...

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Google Jan 21, 2025

Very efficient and professional. Well run operation.

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Google Jan 20, 2025

Was finished in a timely manner Enjoyed the available snacks.

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Google Jan 20, 2025

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Google Jan 20, 2025

Fantastic customer service! I was in and out quicker than originally thought. Staff is knowledgeable, honest, and very nice. Autobarn easily 10/10. Highly recommend! TAKE YOUR CAR THERE

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Google Jan 19, 2025

Wonderful experience with Autobarn Volkswagen of Countryside. I worked with Carlos who inspected the vehicle for maintenance, recalls and services that needed to be performed based on the mileage of the vehicle. No unnecessary charges, fees or "robbery". I was shown in plain black & white, what was needed to be done and why the vehicle needed it. Also pleased with the waiting room area, show room vehicles and free coffee/ food offered. Waiting time was as expected, a bit longer than an hour. I wouldn't have my VW ATLAS serviced anywhere else. J. Calerway

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Google Jan 18, 2025

My first service for 2024 Subaru SOLTERRA was great. Service was on-time and explaination of what happened with car. Even had my car washed.

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Google Jan 18, 2025

Took vehicle in due to recent recall and I was assisted expeditiously. My vehicle was in and out as I witnessed how busy they were. The loaner was ready for me so there was no laspe in me making it to work on time.

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Google Jan 17, 2025

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Google Jan 17, 2025

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Google Jan 16, 2025

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Google Jan 15, 2025

Thank you very much for your professional help to Brien Akers Parts Department Manager Greg R

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Google Jan 15, 2025

Told them what I was looking for In-N-Out no hassle.

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Google Jan 14, 2025

Everyone is always so nice!

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Google Jan 14, 2025

I brought my car in for a second opinion and was helped by Carlos S. He walked me thru everything they were doing and what they found. This is the second time my headlight has gone out in less than 4 months and I no longer felt like VW of downtown was fixing it properly since it happened again so quickly. I believe that Carlos and team will get the headlight fixed properly and I will not have to return again any time soon.

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Google Jan 14, 2025

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Google Jan 14, 2025

Autobarn employees were very professional. And a wonderful job with diagnosing and fixing the problem with my 2020 Mazda Cx30. I would highly recommend Autobarn to my friends and family.

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Google Jan 13, 2025

First time at this dealer. Took me in without an appointment. Dropped off and thought my car wouldn’t be ready til the next day. Was done the same day. Will definitely go back.

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Google Jan 12, 2025

Danny was so helpful to get me an appointment promptly, he is always so helpful. Carlos went above and beyond to ensure my experience was flawless. Carlos took his time to explain things to me and he was very knowledgeable. My experience was a 10/10 for our first time coming to this location and without a doubt Countryside is now out home base.

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Google Jan 12, 2025

They always do an amazing job .Thank you

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Google Jan 12, 2025

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Google Jan 12, 2025

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Google Jan 11, 2025

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Google Jan 11, 2025

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Google Jan 10, 2025

Adrian was great

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Google Jan 10, 2025

Excellent thanks

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Google Jan 10, 2025

Great service!

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Google Jan 10, 2025

I recently had a great experience with autobarn Subaru while purchasing my last car. The car that I called about was ready for me to test drive when I arrived. The paperwork and process was clear and concise. Cameron and the whole team did a great job getting me into the car that I wanted at a fair price. Highly recommended.

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Google Jan 9, 2025

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Google Jan 9, 2025

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Google Jan 8, 2025

The service was great and all involved were very knowledgeable and made my experience smooth and easy.

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Google Jan 8, 2025

Carlos is a great advisor. His communication was fantastic and he was persistent in trying to determine the issue with my car. The dealership is clean with friendly professional staff and my daughter loved the free snacks. Bill Jacob’s is closer in proximity to me, but I’ll happily drive 30 mins to Autobarn for the quality of their work and overall better experience.

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DealerRater Jan 8, 2025

The whole team was wonderful to work with! From the moment I walked in, they listened to my needs. They all worked together to accomplish me walking out the door happy and excited with my new purchase. They even went above and beyond to get me out of the door in a matter of a couple hours to make it to my son’s first Christmas performance. I am thankful for this whole team and would highly recommend anyone to visit.

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Google Jan 7, 2025

My service appointment took less time than what I’d been told. Very efficient and great customer service provided by Jonathan.

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Google Jan 7, 2025

Great experience. The sales team went over and beyond to assist me and answer all questions. Very professional.Thank you !!!

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DealerRater Jan 7, 2025

I had an excellent experience with the salesman, Edwin, who helped me purchase my first car. From start to finish, he was knowledgeable, patient, and genuinely focused on making the process easy for me. He took the time to explain all the options, answer my questions, and ensure I felt comfortable with my decision. His no-pressure approach made me feel confident, and the entire buying process was smooth and hassle-free. I’m really grateful for his professionalism and the great experience he provided.

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Google Jan 7, 2025

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Google Jan 7, 2025

The service department is the reason I would consider buying another VW. They are professional and thorough which I appreciate. Overall, I would recommend them to anyone.

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DealerRater Jan 7, 2025

It was an extremely smooth process throughout. Danny was very informative and great to work with.

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Google Jan 5, 2025

Professional and timely service.

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DealerRater Jan 5, 2025

Very friendly staff with excellent customer service! Dealership is very clean with some very cool cars on the showroom floor! I was greeted immediately after walking in and helped within seconds. My sales reps were Danny Moreno and Christopher Kelly. Danny was extremely easy to work with and very knowledgeable on the car I purchased. He responded to any text messages I had, even on his day off! I flew in from another state to pick up my vehicle, and he even offered to pick me up from the airport. Seriously top-notch customer service! Christopher was equally as helpful and ...

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Google Jan 5, 2025

I appreciate the ease and smoothness of the operation at this dealership. From sales to maintenance department. We bought our VW Atlas from them. Four years later we still handle all maintenance through Autobarn because we know things will be taken care of. Most recently in for service and they spotted a windshield chip I knew about. Something I expected would need a separate visit to a different repair shop. They took care of it in house and saved me time and money.

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Google Jan 4, 2025

I couldn’t be happier with my experience at Subaru. We’ve had Jay helping us and I really appreciate how honest he was in answering all of our questions. He wasn’t pushy or nonchalant like some of the sales car people tend to be. I was on the fence about buying Subaru, but ended up getting a Forester and couldn’t be happier with my choice. If you’re considering getting one as well, make sure you visit this particular location, you will not regret it.

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Google Jan 4, 2025

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Google Jan 4, 2025

Carlos was very knowledgeable and aware of Volkswagen policy. The same door handle broken twice in nine years is not normal. He was very understanding. We love our beetle, but this is an engineering flaw.

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Google Jan 4, 2025

Spectacular service, as usual ♥️

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Google Jan 4, 2025

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Google Jan 3, 2025

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Google Jan 3, 2025

Excellent work Fair price and speedy


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